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Frequently asked questions

Buying

How much does it cost?
$4.99 per video, or 300 credits (≈ 10 videos) for $29.90. No subscription needed. Pack credits never expire.
Do I need an app or an account?
You need no app. Everything runs in the browser on iPhone, Android or a computer. Choose an effect and add your photos first, then sign in at Make with Google or an email code. Your credits belong to your account email, and we email you private links to your videos.
How can I pay?
Pay by card or PayPal. Card checkout is sold through Link (Stripe) as merchant of record and adds sales tax or VAT where it applies.

Credits and links

Do credits expire?
No subscription needed. Pack credits never expire.
I lost my links. What now?
Go to /wallet and choose “Email me my links”. Use your account email, or the checkout email of an earlier guest purchase. Wallet links work for 7 days and order links for 30 days. You can request new links when they expire.
How do I get a refund?
Unused credits are refundable within 14 days of purchase. Email support@effectfarm.com from your checkout email address and include your order number.

Videos

How long does a video take?
Usually 3–6 minutes. You can close the page; we email you the link when the video is ready.
How is the video made?
The AI makes a new video of the whole person from your photo. The moves come from the dance or the clip that you choose. It does not edit the original clip.
What if a video fails?
Your credit comes back automatically.

Safety and privacy

Are my photos private?
Yes. Your videos open only through your private links, uploads are deleted within 7 days, and we never use your files to train models.
Can I use a photo of someone else?
No. The person in the photo must be you, and you must be 18 or older.
How do I report a video?
Go to /report for instructions. Email support@effectfarm.com with the video link and your reason for reporting it. We review reports within 48 hours.
Email me my links

Email support@effectfarm.com. We reply within 2 business days.